Privacy Policy

For the purpose of selling Products through the Website and arranging delivery of Products to customers, as well as for related and similar purposes, We collect, store, disclose and/or otherwise process the Personal Data of the Data Subject.

The privacy and security of Our Users and Visitors are of the highest priority to Us. We undertake to protect the Personal Data you provide to Us. This Privacy Policy explains how CHAINA557 processes Personal Data collected through Our Website.

1. GENERAL INFORMATION

1.1. This Policy applies to the following persons:

1.1.1. any person who places an Order for Products available on Our Website or otherwise uses Our Website, for example by creating an account (for the purposes of this Policy, we refer to such person as “User”, “you”, “your”, “Data Subject”);

1.1.2. any person who visits Our Website, including Users (for the purposes of this Policy, we refer to such person as “Visitor”, “you”, “your”, “Data Subject”);

1.1.3. any person who initiates communication with Us (sends inquiries, leaves feedback, submits a complaint, etc.) via communication channels available on the Website or by other means (for the purposes of this Policy, we refer to such person as “Visitor”, “you”, “your”, “Data Subject”).

1.2. This Privacy Policy applies only to Our Website.

1.3. Our Website may contain links to other websites. If you follow a link to another website, this Policy no longer applies. We are not responsible for the content or privacy policies of other websites.

1.4. By using Our Website, you confirm that you have read this Policy, understood its content, and agree with its terms. If you do not agree, you must stop using the Website.

1.5. We may change and update this Privacy Policy at any time without prior notice.

1.5.1. Any changes become effective from the moment they are posted on the Website. Your continued use of the Website means your acceptance of the updated version.

1.5.2. If changes are material, We may notify you via your contact details or by posting a notice on the Website, but We are not obliged to do so.

2. TERMS AND DEFINITIONS

2.1. The following terms are used in this Policy:

2.1.1. “Cookie(s)” — small text files stored by your browser that help recognize you and save settings/usage information.

2.1.2. “Controller/Data Owner” — an individual or legal entity that determines the purposes and means of processing Personal Data.

2.1.3. “Personal Data” — information that can be used to directly or indirectly identify a person.

2.2. Any terms not defined in this document shall have the meanings given in the Website Terms of Use and the Public Offer of CHAINA557.

3. DATA CONTROLLER

3.1. CHAINA557 is the Controller/Data Owner and determines the purposes and means of processing Personal Data collected and used under this Policy.

3.2. Personal Data may be collected through:

3.2.1. the CHAINA557 Website: when visiting the Website, filling in forms, creating an account, placing an Order, and otherwise using the Website’s functionality (including via third-party accounts where available);

3.2.2. third-party websites or services — via embedded Cookies/pixels/tracking technologies.

4. DATA PROCESSING PRINCIPLES

4.1. We follow these principles when processing Personal Data:

4.1.1. processing only for lawful, clear and specified purposes;

4.1.2. collecting only the necessary amount of data and storing it no longer than required;

4.1.3. using data for other purposes only with consent or where permitted by law;

4.1.4. keeping data accurate and up to date;

4.1.5. ensuring security and protection against unauthorized access/accidental loss/damage;

4.1.6. informing the Data Subject and enabling access/correction/deletion within the limits of the law.

5. PERSONAL DATA WE COLLECT AND PROCESS

5.1. To create an account, We may request:

5.1.1. username;

5.1.2. first and last name;

5.1.3. email address (Email);

5.1.4. password (stored in encrypted form).

5.2. To place an Order / arrange delivery / process returns, We may request:

5.2.1. first and last name;

5.2.2. Email;

5.2.3. phone number;

5.2.4. delivery address or carrier branch details.

5.3. To subscribe to newsletters, We may request:

5.3.1. Email.

5.4. For analytics and marketing, We may use Google Analytics and Meta Pixel and receive data such as:

5.4.1. browser and device data (type/model/OS/version);

5.4.2. approximate location data (continent/country/city);

5.4.3. website language;

5.4.4. IP address;

5.4.5. Cookie/Pixel identifiers and interaction information (clicked buttons/sections).

5.5. We may also process information you send to us via emails or messages. PLEASE CAREFULLY CHECK THE CONTENT AND SCOPE OF THE INFORMATION YOU SHARE.

5.6. We may collect Usage Data (e.g., IP address, date/time of request, pages viewed, data volume, browser, OS, browser language) for the technical operation, stability and security of the Website.

5.7. Usage Data may be stored for no longer than 36 (thirty-six) months.

6. LEGAL BASES FOR PROCESSING

6.1. The main legal basis for processing Personal Data is your consent (including via relevant checkboxes/buttons on the Website) and/or the necessity to fulfill an Order and provide services.

6.2. For marketing communications, the legal basis is your consent (where required by law).

6.3. For Usage Data, the legal basis is Our legitimate interest (ensuring operation, security and improvement of the Website).

6.4. You may contact Us by email at mail@chaina557.com. We use your data to process your request and improve our support service.

6.5. You can manage Cookies in your browser settings. Refusing Cookies may limit certain Website functionality.

7. COOKIES

7.1. Cookies are used to operate the Website, save settings and cart contents, enable statistics and marketing.

7.2. Some Cookies are necessary and may always be active; others (functional/marketing) may be used depending on your settings/consent.

8. COMPLIANCE WITH APPLICABLE LAW

8.1. For Users and Visitors located in Ukraine, Personal Data is processed in accordance with the Law of Ukraine “On Personal Data Protection”.

8.2. For persons located in the EEA, Personal Data is processed in accordance with the GDPR.

8.3. For other jurisdictions, processing is carried out in accordance with applicable local laws.

8.4. We do not sell your Personal Data to third parties.

9. USER RIGHTS

9.1. You have the right to contact Us regarding access, correction, deletion or restriction of processing of your Personal Data (within the limits of the law) by emailing mail@chaina557.com.

9.2. We may request verification of your identity before providing information or fulfilling your request.

10. ADVERTISING AND INFORMATIONAL COMMUNICATIONS

10.1. We may send informational and marketing communications if you have given consent or if permitted by law. You can opt out by emailing mail@chaina557.com.

11. STORAGE AND DELETION

11.1. We store Personal Data no longer than necessary for processing purposes, fulfilling Orders, and meeting legal requirements.

11.2. Data collected for technical/analytics purposes may be stored for up to 36 (thirty-six) months unless a longer period is required by law.

12. INFORMATION SECURITY

12.1. We use technical and organizational measures to protect Personal Data. At the same time, you agree that 100% security on the Internet cannot be guaranteed.

12.2. We do not process special categories of Personal Data and do not carry out profiling of Personal Data.

13. SERVICE PROVIDERS AND CONTRACTORS

13.1. We may engage third-party service providers (hosting, technical support, analytics, marketing, payment services, etc.) who may process Personal Data on Our behalf only to the extent necessary to provide services and in compliance with confidentiality and security requirements.

13.2. If Personal Data is transferred outside the EEA, We require such parties to implement appropriate safeguards and comply with applicable law.

13.3. For additional information regarding disclosure or transfer of data to third parties, please contact Us at mail@chaina557.com.

14. CONTACT US

14.1. If you have any questions about this Policy or the processing of Personal Data, please email Us at mail@chaina557.com.

14.2. We may send notices related to this Policy to the email address you used to register or otherwise provided to Us.